Table 3.

Summary of Results from the Transaction Cost Analysis

Cost Component	In-Clinic Cost*	Telehealth Cost†
Total number of steps in work flow	46	27
Business days elapsed to complete patient record with consultation	72 days	4 days
Total business days elapsed	153 days	4 days
Actual labor costs accrued by health care system	$225.89 (1 pt.,2MDs)	$763.80 (3pts.,6MDs)
Estimated costs accrued by patient	$107.00	$0
Total cost	$332.89	$763.80
Estimated cost per patient	$332.89 (1 pt.,2MDs)	$376.48 (1 pt.,6MDs)

^*In-clinic costs calculated for the University of Washington Center for Pain Relief.

^†Telehealth costs calculated for the University of Washington’s TelePain program.