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. 2015 Jun 24;10(6):e0127737. doi: 10.1371/journal.pone.0127737

Table 2. Examples of Problem-based Social Support from the United States and Japan.

Japan United States
Requested Not requested Requested Not requested
N of situations listed: 87 100 83 53
Average time ago (days): 14.49 12.59 15.22 17.25
% of situations provided by friends or family 72.4% 65.0% 84.0% 78.8%
Examples of problem-based support One time, when going to hang out with our friends, my friend kindly let me ride on the back of her bike when I asked her, since I don’t have a bike. I was trying to get my bicycle from the rack. The bike next to mine was strangely caught on mine, and when it looked like I would not be able to move it at all, my friend who was with me helped me out. I have a very close relationship with this friend My mom helped me when I was at work. I worked really late and my mom woke up and came to get me from the mall because I didn’t have my car. She had to wake up and come drive to me. I really appreciate her for being there whenever I need her. I needed a ride home for the weekend and could not find one. My uncle called me up and said he would drive down, get some dinner with me, and drive back up. This was really out of his way and I really appreciated him using his resources for me.
I was the manager of a mixer, but I was at the point where I couldn’t do the seating arrangements or the reservations. When I asked friend T, whom I met by chance in the cafeteria, he graciously offered to make the reservations, take care of the seating arrangements, and do the planning. As a result the mixer was a success. I felt both sorry and hugely grateful for the help. When I left my friend’s house after being there very late, my friend took me home because he said it was dangerous for a girl to go home alone. I was so happy he did that for me. I asked my friend to come with me on a double date. The girl I was going to go out with had a friend and needed someone to go with her. For the most part, my friend did not say anything bad, except when he almost told her about another girl that I was seeing. During the date, I was fairly relaxed but tensed up when my friend began talking about this other girl. I got in a big argument with someone a few weeks ago. It was a stupid fight but we were yelling at each other. Without even asking my best friend stepped in and defended me. It made me really happy. She had my back no matter what and helped me win the argument.
Since I didn’t know the computer operations for my information technology class, I asked my friend who was sitting next to me. Upon doing so, my friend taught me the operating methods and I was able to solve the problem. I felt grateful for the help. Around me there were other students, a number of TAs and the teacher. When I was conducting an experiment in the research lab, I was using a machine for the first time and didn’t exactly know how to operate it. I tried … until finally a grad student showed me how. I was thinking I would steadily have gotten it through trial and error, so his help was a bit appreciated but also a bit of a hindrance. In a class where I get 2 possible rewrites to try for an A, I received a B on my paper. I approached my professor as to what I needed to do to get an A and he took 10 minutes after class to show me what I could do differently. I rewrote it and got an A.  . I recently decided to send a school transfer application out and my mom and dad have been particularly supportive of my choice. They’ve helped me decide where [to apply].  . They just wanted me to be happy and sat down with me on several occasions to look over choices and think of what they could do to make my decision less difficult.