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. Author manuscript; available in PMC: 2016 Jul 1.
Published in final edited form as: Public Opin Q. 2015 Summer;79(2):420–442. doi: 10.1093/poq/nfv012

Table 2.

Response Rates by Data-Collection Mode, Case Flow, and Eligibility Group

Data-collection mode Eligibility group by case flow
High
Medium
Low
Phone-first Mail-first p-value Phone-first Mail-first p-value Phone-first Mail-first p-value
CATI
N 1,899 1,353 1,193 891 1,597 978
 Completed topical interviews 385 230 193 105 79 35
 Screener response rate 23.9 22.1 0.2365 22.9 16.2 0.0002 30.1 19.9 < 0.0001
 Interview completion rate 53.3 46.3 0.0167 55.5 53.6 0.7176 65.8 47.3 0.0107
SAQ
N 1,306 1,835 858 1,258 1,017 1,707
 Completed topical interviews 337 664 180 347 92 172
 Screener response rate 21.5 27.3 0.0002 21.3 29.4 < 0.0001 34.2 40.7 0.0008
 Interview completion rate 100.0 99.7 N/A 100.0 99.7 N/A 100.0 100.0 N/A
Combined
N 1,899 1,835 1,193 1,258 1,597 1,707
 Completed topical interviews 722 885 373 447 171 205
 Screener response rate 39.7 45.1 0.0012 40.4 43.8 0.0950 54.7 56.3 0.2930
 Interview completion rate 68.6 77.4 < 0.0001 71.1 83.1 < 0.0001 81.0 84.4 0.3508

Note.—Regarding the SAQ interview completion rate, the REACH U.S. mailing included the screening and topical interview in the same packet. Nearly all cases that completed and returned the screening interview also completed the topical interview, hence the high interview completion rate. REACH U.S. coded a SAQ as complete if the respondent had answered at least the first question from every section of the survey and had provided enough information to determine respondent race/ethnicity and age category. P-values could not be calculated for the SAQ interview completion rate since there was no variation among the phone-first cases.