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. Author manuscript; available in PMC: 2015 Dec 1.
Published in final edited form as: Jt Comm J Qual Patient Saf. 2014 Dec;40(12):533–540. doi: 10.1016/s1553-7250(14)40069-2

Figure 1. Patient Engagement Levels.

Figure 1

Arrows depict the flow of information between the health system and providers (depicted by the larger circle) and patients (depicted by the smaller circles). At Level 1, the organization communicates with stakeholders. At Level 2, the organization gathers information from stakeholders. At Level 3, the organization communicates with and gathers information from stakeholders. At Level 4, stakeholders are engaged by the organization and also engage each other. At Level 5, circles are equivalent as both the public stakeholders and the organization are partners. Reproduced with permission from the Minister of Health, 2013. Health Canada, Corporate Consultation Secretariat, Health Policy and Communications Branch. Health Canada Policy Toolkit for Public Involvement in Decision Making. 2000. (Updated: Sep 14, 2006.) Accessed Oct 14, 2014. http://www.hc-sc.gc.ca/ahc-asc/pubs/_public-consult/2000decision/index-eng.php.