Sidebar 1.

Patient Engagement Training Program Resources Available Online^*

Patient Engagement Toolkit for Team Members

1. Co-creating Materials

2. Using this Toolkit

3. Patient Engagement: A Definition and Context

4. Principles of Engagement

5. Levels and Methods of Engagement

6. Engagement Essentials – The “How To” Worksheet

a. Getting Started: A Process of Discernment

b. Matching the Engagement Method with Your Projects

c. Defining the Job

d. Identifying and Recruiting the Best Patients for the Job

e. Inviting Patients: Obtaining a Mutually Beneficial Match

f. Creating a Welcoming Environment

g. Celebrating Engagement Successes

h. Capturing Lessons

7. Appendices—including tools and sample materials

8. References

Patient Partner Welcome Packet: Quality Improvement Volunteering

1. Welcome!

2. Value of Being a Patient Partner

3. Patient Engagement Program Philosophy

4. Quality Improvement Goals

5. Example of Team-Based Quality Improvement Work

6. Tips for Successful Service

7. Resources

^*Materials available at Health Innovation Program, the University of Wisconsin School of Medicine and Public Health. HIPxChange. http://hipxchange.org/PatientEngagement.