Table 2.

Semi-structured interview guide for clinicians, health managers and health researchers

Topic	Question	Probes
Patient outcomes	1) What do you think people are looking for when they see the GP/use primary care services? What do they want to get out of it?	- What helps patients to get what they need/want from primary care services?
		- What prevent patients from getting what they need/want from primary care services?
	2) What patient reported outcomes do you think are useful to assess quality in primary care?	- How is it measured at the moment?
		- Are these approaches effective?
		- Are there any other measures that could be be considered?
Patient empowerment as a measurable outcome	3) What does the term "patient empowerment" mean to you?	- Please describe health interventions or health services/approaches that promote patient empowerment.
	4) Would a patient questionnaire capturing the degree of patient empowerment be useful to assess the quality of primary care services?	- What sorts of practical things would make it hard to use a patient questionnaire capturing patient empowerment effectively to assess the quality of primary care services?
		- What sorts of practical things would support use of such a questionnaire?