| Items | Health Care ‘Hassles’ |
| 1 | Lack of information about my medical condition |
| 2 | Lack of information about treatment options |
| 3 | Lack of information about why my medication was prescribed to me |
| 4 | Problems getting my medication refilled on time |
| 5 | Uncertainty about when or how to take my medications |
| 6 | Side effect from my medications |
| 7 | Lack of information about why I have been referred to a specialist (hospital doctor) |
| 8 | Having to wait a long time to get an appointment for specialists (hospital doctors) |
| 9 | Poor communication between different doctors or clinics |
| 10 | Disagreement between my doctors about my diagnosis or the best treatment for me |
| 11 | Lack of information about why I need lab test or x-rays |
| 12 | Having to wait too long to find out the results of the lab tests or x-rays |
| 13 | Difficulty getting questions answered or getting medical advice between scheduled appointments |
| 14 | Lack of time to discuss all my problems during scheduled appointment |
| 15 | Having my concerns ignored or overlooked by my health care providers |
| 16 | Medical appointments that interfere with my work, family, or hobbies |