Table 3. Interviews with various stakeholders .

Interviews	Sample feedback
Patients (n= 4)	I am still a patient of your clinic because I am still waiting to access your psychologist for a year. Long wait times to see your psychologist. Why do I have to wait so long to access your group programs. I do not want to be discharged because I have to again wait a long time to receive care. My opinion is not included in my care.
Referring physicians (n= 5)	No longer interested in this referral. Patient is receiving care elsewhere. Long wait times for care. Initial consult process is not effective. Discharge and follow up process is not effective.
Wait list individuals (n= 5)	Improve access to care, reduce wait times. Waiting to receive care is not helpful, can anything be done to change this. Distress of managing my condition is increasing while I wait. Unable to function. I just want to know my diagnosis. I would benefit from receiving some education and support while I wait.