Table 5. Wait times to individual interventions .

Individual treatment components at ICCS	Wait times before intervention	Wait times after intervention	Process changes
Dietary intervention	>3 months	1 or 2 weeks	Offering intervention in small groups on specific topics such as elimination diet Hopes and Needs survey tool for self-selection based on readiness
Psychotherapy	>12 months	3–4 weeks	Group intervention Hopes and Needs survey tool for self-selection based on readiness Screening at intake for appropriateness
Medical intervention for priority intervention	>6 weeks	Same week Take an existing space in weekly appointment schedule specifically allocated to accommodate this need
Individuals that need only a medical appointment without team-based care	>13 months	1–2 weeks	Hopes and Needs survey tool for self-selection based on readiness

ICCS= Integrated Chronic Care Service.