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| “It is good to know that we have a voice” – patient representative |
| “I have a whole team in the community and I do not want to engage your multidisciplinary team as well. Just provide me a diagnosis and I can be discharged. Thanks for listening”. |
| “I am glad I do not have to wait for long to receive my care”. |
| “Thanks for listening to us and making changes that are meaningful”. |
