Table 2.

Exploratory and confirmatory factor loadings of CARE measure items

Items	Exploratory factor analysis (n=79) Factor loadinga	Confirmatory factor analysis (n=73)
		Factor loadinga	Variance explained
1. Making patient feel at ease	0.915	0.991	0.983
2. Letting patient tell their ‘story’	0.894	0.995	0.991
3. Really listening	0.908	0.990	0.981
4. Being interested in patient as whole person	0.873	0.992	0.983
5. Fully understanding patient’s concerns	0.911	0.981	0.963
6. Showing care and compassion	0.929	0.993	0.985
7. Being positive	0.881	0.990	0.98
8. Explaining things clearly	0.821	0.986	0.973
9. Helping patient to take control	0.777	0.990	0.979
10. Making a plan of action with patient	0.868	0.980	0.961
Eigenvalueb	7.722
% of variance	77.224

^aFactor loading of ≥0.5 was used as the cut-off to sort items into factors.

^bEigenvalue ≥1 was used to determine the number of factors.

Goodness-of-fit indices: root mean square error of approximation (RMSEA)=0.0589; goodness-of-fit index (GFI)=0.892; adjusted goodness-of-fit index (AGFI)=0.830; comparative fit index (CFI)=0.996; chi-square test=46.725; p=0.089.

Cut-offs used to indicate goodness of fit: RMSEA ≤0.08; GFI≥0.9; AGFI≥0.8; CFI≥0.9.