. Author manuscript; available in PMC: 2015 Jul 9.

Published in final edited form as: J Health Care Poor Underserved. 2013 Nov;24(4):1701–1716. doi: 10.1353/hpu.2013.0159

Table 3.

NUMBER OF CALLERS AND DURATION OF CALLS IN MINUTES BY LANGUAGE (PARTICIPANTS AND NON-PARTICIPANTS)

	English Calls			Translated Calls			Total
	Agreed to Participate	Did Not Agree	All English Calls	Agreed to Participate	Did Not Agree	All Translated Calls	All Calls
Number of callers	28	49	77	72	51	123	200
Total time in minutes	141.45	64.23	205.68	707.58	174.73	882.32	1088.0
Average minutes and seconds (range)	5:03 (1:12–10:01)	1:19 (0:06–7:51)	2:40 (0:06–10:01)	9:50 (0:04–42:42)	3:26 (0:02–12:13)	7:10 (0:02–42:42)	5:26 (0:02–42:42)
Intervention time in minutes (excluding informed consent)	104.75			460.62			565.37^a
Intervention time per caller in minutes	3.75			6.40			5.65^a

For 100 intervention participants.