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. Author manuscript; available in PMC: 2015 Jul 13.
Published in final edited form as: N Engl J Med. 2014 Oct 2;371(14):1280–1283. doi: 10.1056/NEJMp1404503

Table. Demand-Side and Supply-Side Interventions to Reduce Low-Value Care.

Mechanism and Policy Description Pros Cons
Demand-side mechanisms
Incentives
Patient cost sharing Encourages consumers to internalize service costs Reduces overall health care use; does not require service-level measurement of overuse Patients do not discriminate between effective and low-value care; potentially harmful for vulnerable groups
Value-based insurance design Communicates relative value of services to consumers through differential cost sharing, discouraging low-value care while promoting effective care Successfully used to encourage effective care No evidence regarding effect on overuse; requires complex benefit design, varying payment rates, and adequate appeal process
Information
Patient education Supports patients to make informed decisions based on service value, possibly through structured shared decision making, use of decision aids, or public education campaigns Decision aids have been shown to reduce elective procedures; patient education has been shown to reduce overuse of benzodiazepines; little risk of adverse consequences Depends on precise population targeting, health literacy, and patient engagement and activation
Provider report cards Gives patients or referring physicians value profiles of hospitals or clinicians; promotes competition through publicly available data on low-value care Public reporting may draw further attention to and motivate physicians to address overuse Little evidence that patients use quality data to choose providers; requires precise measurement and effective dissemination
Supply-side mechanisms
Incentives
Pay for performance Encourages providers to consider value of health care services with bonuses for reducing low-value care Effective at priority setting; encourages physicians to focus on most harmful or costly forms of overuse Requires precise measurement; blunt instruments may reduce use of effective care; narrow focus on a limited set of services
Prior authorization Requires approval from health plan to use service that may be low-value Systems already in place for most insurers Requires complex design; potentially reduces physician autonomy
Risk sharing Encourages providers to consider value of services delivered, because of financial exposure for costs incurred (e.g., shared savings, capitation, bundled payments) Does not require precise measurement; preserves physician autonomy; encourages provider-level use of other mechanisms; physician practices with capitated payment have been shown to be more likely to measure overuse May reduce use of effective services; may foster patient backlash
Information
Clinical decision support Supports clinicians with evidence-based care cues and cost information within electronic health record Shown to improve performance for some targets, including appropriateness of outpatient imaging Requires complex design and updating; under fee-for-service system, there is little financial incentive to invest in it
Clinician education Supports clinicians with continuing education on evidence-based care and cost-conscious care delivery Success depends on educational intervention; use of clinical pathways has been shown to reduce costs and improve outcomes; little risk of adverse consequences Little evidence regarding effect on overuse
Clinician feedback Supports clinicians with feedback on use of low-value care, suggestions for change, achievable benchmarks, and tools for improvement (e.g., Lean, Six Sigma) Shown to modestly improve use of effective services, especially among poor performers Little evidence regarding effect on overuse