Table 3.

Summary of data collected

Documentary analysis	Interviews	Observation
• Official documents, reports, and documents on the adoption and implementation phase were considered;	• Each type of staff profile was considered;	• Observation during the research team’s visit to the hospital;
	• 19 people interviewed;	• Object: reactions and interaction of actors, specifically with respect to the EMR system;
• Main documents: (1) report on the adoption of the system containing the project’s objectives; (2) evaluation report containing the results of the system.	• Each interview took an average of 45 minutes;	• 30 hours of observation.
	• 35 pages of interview transcriptions.	• 20 pages of research field notes;