. Author manuscript; available in PMC: 2015 Jul 27.

Published in final edited form as: Health Syst (Basingstoke). 2013 Nov 1;2(3):198–212. doi: 10.1057/hs.2013.6

Table 4.

Activities taken by study participants to support data consistency

Activity	Sample quotation/examples
Forming a committee to decide on conventions and share them with all users (FHT A)	“We had a committee started about a year and a half ago. I was a member of that. You know, we met a few times and set some nomenclature around that we suggested people use.” (A.1.3)
Providing practice wide tools such as templates or custom forms to facilitate consistent data entry. In some cases one person was in charge of creating these templates and sharing them with all users (All cases)	“…one of the other things that I have done recently is I’ve taken a Custom Forms Course and I am now entering in custom forms into the database, that will hopefully help all the doctors speed up that process.” (A.5.4) “…then we also picked one of the office coordinators…we pulled her out to be our sort of – learn the system really, really well and so she got involved in – there were about 5 of us that took the course to make custom forms, but she really ended up doing most of them.” (D.5.5) “We have templates for letters, we have templates for anything we can standardize that we use repetitively, we have a template for, as well as Custom forms.” (B.5.1)
Adoption of a standard terminology (FHT B)	“So we’ve actually implemented a data entry terminology called ENCODE. And so people could be coding on the fly, much less – but without that it’s really a chore.” (B.1.1)
Connecting data entry to reminders so the reminder would only disappear after the data were entered (FHT B)	“They all have to agree when they’re doing the foot exam that they use a particular template called the DB Foot Stamp. And so there’s a tech stream that goes in there that the reminder is able to read and say: Okay, that’s been done. I’ll bring up the reminder again in six months.” (B.1.1)
Undertaking practice wide activities to review charts and ensure data were complete, correct, and entered consistently; (FHTs B,D)	“We do spend a fair amount of time cleaning the data up, trying to streamline it.” (B.2.1)