Table 3.

Example of responses to open-ended questions to mHealth+CP CarePartners in their 12-month follow-up survey regarding the perceived strengths of the program.

Category	Responses
Informational support and general knowledge about heart failure	I learned a lot about heart failure by being in the program. My father learned a lot too!
	[The program] gave me better insight into my dad’s health.
	It kept my relative in a reporting mode where he had to think about what he needed to do because someone would be checking in with him.
	I appreciated the weekly update regarding medications.
	[I liked] the CarePartner calls. The monitoring program is awesome.
	[I liked that] even if I hadn’t spoke with him yet, I knew from the email, he was ok.
Improved communication, reassurance, and relationship quality	[The program] helped my brother and I to get closer and communicate better.
	Communication about heart failure was more open.
	[The program] helped me understand my dad better.
	I liked that my dad told me a lot more about his health.
	I felt more comfortable talking to my brother about his heart failure.
	[The program] helps me to keep in touch with my cousin on a regular basis.
Ease of use and general positive comments	[mHealth+CP was] friendly, easy to understand, the questionnaire was easy to navigate.
	It was not very intrusive.
	As far as what I liked about the program, the fact that it even exists! It a wonderful idea and hopefully will yield results that are helpful to your patients.
	I think it made my Dad a little more responsible because he was more accountable to an outside party.