Table 1. . Descriptions of stakeholders, stakeholder engagement methods used, what we learned, and how we used stakeholder ideas throughout the project.
Purpose | Stakeholders | Methods used | What we learned and how we used stakeholder ideas |
---|---|---|---|
Proposal development | 13 stakeholders: clinic leaders, policy-makers, patient representatives, community organization leaders | Advisory group meetings | CHC staff originated study idea |
Stronger proposal due to stakeholder comments | |||
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Changed compensation for patient involvement |
Adapting study methods | 11 clinic leaders: clinicians, executives, managers | Advisory group meetings | Set timeline for study |
Modified data collection design from focus groups to one-on-one interviews | |||
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|
Increased involvement from two to four clinics |
Understanding the context | 58 stakeholders: families, clinic leaders, policy-makers, patient representatives | Semistructured interviews, advisory group meetings, observation | Confirmed clinic workflows from family and clinic perspectives |
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Tools and tool implementation guides designed to focus on end-users (clinic staff) |
IT tool design | 39 stakeholders: clinic staff, clinic leaders, families, policy-makers, patient representatives | Semistructured interviews, advisory group meetings, observation, ‘Think Aloud’ usability testing, group meetings | Fine-tuned tool prototypes |
Postimplementation tool refinement for language and usability |
CHC: Community Health Center; IT: Information technology.