Table 2.
Discussion topic | Number of communication events | Number of communication failures (% of events) |
---|---|---|
Chitchat | 95 | – |
Equipment | 743 | 61 (8.2) |
Environment | 55 | 4 (7.3) |
Medications | 140 | 15 (10.7) |
Other patients | 90 | 14 (15.6) |
Personnel | 108 | 19 (17.6) |
Policy | 116 | 24 (20.7) |
Procedure | 632 | 42 (6.7) |
Progress report | 255 | 14 (5.5) |
Note: Discussion topics are not mutually exclusive.