Table 3.

Characteristics of the analysis reports and of the corrective actions

	N = 11	%
Analysis reports
Written reports	9	81.8
Oral reports	2	18.2
Description of the data collection method	9	81.8
Individual interviews	9	81.8
Collective debriefing	1	9.1
Files	5	45.5
Area visits	6	54.5
Description of the chronology of facts	9	81.8
Description of existing recommendations	6	54.5
Error identification	6	54.5
Identification of contributing or latent factors	10	90.9
Management	5	45.5
Organization and procedures	7	63.6
Working environment	6	54.5
Teamwork	3	27.3
Technical processes	5	45.5
Professionals	4	36.4
Patients	2	18.2
Corrective actions
Proposed actions	N = 26
Staff Training	4	15.4
Writing procedures	12	46.1
Organizational changes	4	15.4
Increasing material resources	5	19.2
Decided actions	N = 21
With a professional in charge	14	66.7
From the department	12	57.1
From another department	2	9.5
With a defined deadline	9	42.9