Appendix A.

Sick Person Non-Priority Complaints Priority Dispatch ProQA©
Blood pressure abnormality (asymptomatic)	Defecation/diarrhea
Dizziness/vertigo	Earache
Fever/chills	Enema
Generalized weakness	Gout
Nausea	Hemorrhoids/piles
New onset of immobility	Hepatitis
Other pain	Hiccups
Transportation only	Itching
Unwell/Ill	Nervous
Vomiting	Object stuck
Boils	Object swallowed
Bumps (non-traumatic)	Painful urination
Can’t sleep	Penis problems/pain
Can’t urinate	Rash/skin disorder
Catheter	Sexually transmitted disease
Constipation	Sore throat
Cramps/spasm/joint pain	Toothache
Cut-off ring request	Wound infected
Deafness