Table 4.
Components and characteristics of the AFHS Model in Colombia
| Component | Characteristics |
|---|---|
| Access and opportunity in service delivery | Infrastructure and geographical accessibility |
| Physical setting | |
| Identification of the service | |
| Differentiated hours of operation and appointment scheduling | |
| Enabled services based on national policies in sexual and reproductive health | |
| Acknowledgment of services by adolescents and young people | |
| Health professionals and staff | Trained in adolescent friendly and differentiated services |
| Confidential | |
| Respectful of cultural and gender diversity, economic situation, etc. | |
| Capable to identify prejudices, stereotypes and emotions that make it difficult to empathize or provide services | |
| Not feeling obligated to abandon personal beliefs or values; but willing to understand views of adolescents | |
| Administrative and management procedures | Suitable to provide comprehensive services |
| Adoption of national standards and policies (Decree 1011 of 2006) | |
| Readjusted route that adolescents and young people follow from the moment they enter until they leave the facility | |
| Availability of a wide range of services | Defined according to the set up of care and the needs of young people |
| Continued with other levels of care/reference and counter-reference levels | |
| Youth, social, and community participation as well as inter-sectorial coordination | Services empowered by young people |
| Inter-sectorial actions | |
| Working agreements with social organizations |
Source: Ministerio de Salud y Protección Social Colombia, UNFPA. (2007). Servicios amigables en salud para adolescentes y jóvenes. Un modelo para adecuar las respuestas de los servicios de salud a las necesidades de adolescentes y jóvenes de Colombia. Bogotá D.C., Colombia