GPPS question number	Question	Definition of positive response a
3	Generally, how easy is it to get through to someone at your GP surgery on the phone?	Proportion of responders answering ‘very easy’ or ‘fairly easy’
12	Last time you wanted to see or speak to a GP or nurse from your GP surgery were you able to get an appointment to see or speak to someone?	Proportion of responders answering ‘yes’ or ‘yes, but I had to call back closer to, or on the day I wanted the appointment’
30	Do you have a long-standing health condition?	Proportion of responders answering ‘yes’
33	How confident are you that you can manage your own health? (very, fairly, not very, not at all confident)	Proportion of responders answering ‘very confident’ or ‘fairly confident’
36	Do you know how to contact an out-of-hours GP service when the surgery is closed?	Proportion of responders answering ‘yes’

^aAll responses were weighted to adjust for non-response bias.