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. 2015 Jun 18;32(5):578–583. doi: 10.1093/fampra/cmv045

Table 3.

Intervention activities used by clinics

Related to patient care delivery
 Develop and/or revise a pre-visit planning form
 Adopt hypertension, hyperlipidemia, and tobacco treatment protocols
 Create a rapid medication-adjustment protocol
 Develop protocols for proactive between-visit contacts with patients
 Create a care coordinator patient summary tool that includes treatment goals, medication, and medical history and record of communications with the patient
 Create protocols for care coordinator team communications regarding blood pressure rechecks and referral to the registered nurse care manager
 Develop an ischemic vascular disease report card for patients
 Conduct a monthly meeting with a consulting cardiologist to review care plans
 Create protocols to provide drug samples, referrals to the free clinic, transportation services, etc.
Related to providers and staff
 Compare ischemic vascular disease goal attainment before and after program implementation
 Repeatedly compare diabetes mellitus and ischemic vascular disease goal achievement
 Provide monthly, unblinded ischemic vascular disease report cards for all providers
 Periodically report project updates to clinic services staff
 Review reports and care plans with physicians and clinic services staff at team meetings
Related to staff education and training, tool development
 Develop a frequently asked questions document that answers questions about ischemic vascular disease and addresses the goals, coding and similar care-improvement project topics
 Train clinical services staff to use the pre-visit planning tool, registry and patient education materials
 Conduct tobacco cessation intervention training
 Provide in-service training for the clinic services staff regarding pathophysiology of ischemic vascular disease and risk factors
 Develop tip sheets and quizzes for use by the clinical services staff
 Develop patient education materials, door posters, tobacco folders and similar products
Related to information technology
 Create an ischemic vascular disease registry
 Update the registry twice weekly
 Modify and maintain the electronic health record to ensure data accuracy regarding patient status, provider attribution, aspirin documentation, blood pressure recording and diagnostic coding