Table 3.
Intervention activities used by clinics
Related to patient care delivery |
Develop and/or revise a pre-visit planning form |
Adopt hypertension, hyperlipidemia, and tobacco treatment protocols |
Create a rapid medication-adjustment protocol |
Develop protocols for proactive between-visit contacts with patients |
Create a care coordinator patient summary tool that includes treatment goals, medication, and medical history and record of communications with the patient |
Create protocols for care coordinator team communications regarding blood pressure rechecks and referral to the registered nurse care manager |
Develop an ischemic vascular disease report card for patients |
Conduct a monthly meeting with a consulting cardiologist to review care plans |
Create protocols to provide drug samples, referrals to the free clinic, transportation services, etc. |
Related to providers and staff |
Compare ischemic vascular disease goal attainment before and after program implementation |
Repeatedly compare diabetes mellitus and ischemic vascular disease goal achievement |
Provide monthly, unblinded ischemic vascular disease report cards for all providers |
Periodically report project updates to clinic services staff |
Review reports and care plans with physicians and clinic services staff at team meetings |
Related to staff education and training, tool development |
Develop a frequently asked questions document that answers questions about ischemic vascular disease and addresses the goals, coding and similar care-improvement project topics |
Train clinical services staff to use the pre-visit planning tool, registry and patient education materials |
Conduct tobacco cessation intervention training |
Provide in-service training for the clinic services staff regarding pathophysiology of ischemic vascular disease and risk factors |
Develop tip sheets and quizzes for use by the clinical services staff |
Develop patient education materials, door posters, tobacco folders and similar products |
Related to information technology |
Create an ischemic vascular disease registry |
Update the registry twice weekly |
Modify and maintain the electronic health record to ensure data accuracy regarding patient status, provider attribution, aspirin documentation, blood pressure recording and diagnostic coding |