Table 3.

Factor loadings and reliability statistics

	Factor loadingsa	Item-total correlation	Cronbach’s alpha	Test–retest reliability
Structure and facilities:			0.79	0.84
Were you welcomed satisfactorily when admitted to the institution?	0.63	0.60
Have you had enough time for talks and contact with clinicians/personnel?	0.49	0.55
Have you felt safe at the institution?	0.62	0.54
Have the activities offered at the institution been satisfactory?	0.46	0.55
Have the meals at the institution been satisfactory?	0.72	0.46
Have you been satisfied with the possibility for privacy?	0.58	0.55
Patient-centred interaction:			0.86	0.83
Do you perceive that the clinicians/personnel understand your situation?	0.52	0.73
Have you had the chance to tell the clinicians/personnel what is important about your condition?	0.65	0.60
Do you consider that your treatment has been adjusted to your situation?	0.52	0.74
Have you had influence on the choice of treatment regime?	0.65	0.57
Has the institution given you adequate information about your mental condition/diagnosis?	0.80	0.66
Has the institution given you adequate information about the treatment options available to you?	0.79	0.61
Outcomes:			0.91	0.84
Have the help and treatment you have received at the institution improved your ability to understand your mental condition?	0.79	0.75
Have the help and treatment you have received at the institution improved your ability to cope with your mental condition?	0.88	0.83
Have the help and treatment you have received at the institution led you to believe that your life will improve after discharge?	0.77	0.73
All in all, have the help and treatment you have received so far at the institution been satisfactory?	0.84	0.79
All in all, what benefit have you gained from the treatment you have received so far at the institution?	0.83	0.78

^aSeparate factor analysis for outcomes.