Table 3.

Examples of perceived barriers related to knowledge regarding the (specific functions of the) CDSS

-     Lack of knowledge regarding basic functions

•     “I have no idea what this grey button [manually to be requested alerts] means. It used to have a color and now it’s grey so I think something is wrong”.

•     “I didn’t even know there was a feedback option, never heard of it before”.

-     Lack of knowledge regarding personalization functions

•     “I had no idea about all these options! Now, I’m a lot more enthusiastic. I’m gonna use it right away!”.