Table 4.
Qualitative responses from exit survey.
| Survey question | Responses |
| What was the best thing about receiving text messages from the HMHF Project Team? (n=27) | The encouragement (4) |
| The most fantastic part about receiving the text messages was that it gave me something to dwell on after a bad situation; it made me think positive (3) | |
| Knowing that someone was there for me and that [the team] cared (3) | |
| If I was down, it helped me through the day; they always cheer me up (3) | |
| Positive messages (3) | |
| They always seemed to come when I needed them most (2) | |
| They help (2) | |
| I liked that they came in the morning to help set the “tone” for the day (2 | |
| The reminded me every day, even just by their presence, that I had tools, resources, and thoughts that improve my depression | |
| I didn’t like them; they need to be more positive | |
| You can reply [to the messages] for help | |
| Receiving the calls | |
| Too few [messages] | |
| How did you use the messages sent by the HMHF Project Team? (n=26) | Encouraging myself to do better for my child and I (5) |
| I would try to make sure I incorporated it into my day (5) | |
| As a confidence booster and to cheer up. I also shared them with friends and family members (3) | |
| I would use the message to motivate me (3) | |
| To gain hope and strength (2) | |
| I just read them (2) | |
| I used the messages as an inspiration (2) | |
| I will reread over it again sometimes | |
| I started to see it like my daily horoscope; not all days was it completely relevant, but the days it was spot on were awesome | |
| It [kept] me knowing people care | |
| I used them as little prayers for me something to look up to | |
| What would you change; what would have been more helpful? (n=26/16) | Nothing (23) |
| More inspirational quotes (5) | |
| The messages that have been helpful are those that apply to “moving forward” in life, paying attention to yourself, having focus (4) | |
| Not so many (2) | |
| Anything positive (2) | |
| It would have been more helpful to choose a topic for the week and relate it to my situation | |
| I particularly liked the quotes. Perhaps more fact-based messages would have been helpful, only because I tend to respond to statistics and research | |
| I would send more | |
| I wish [the messages] came at a specific time of day that I selected | |
| I wish I [could] still receive them | |
| I don’t know |