Table 2.
Types of technology-enabled services (n=67).
| Service |
|
Strongly agree/agree n (%) |
Strongly disagree/disagree n (%) |
Undecided n (%) |
| Reminders for appointments |
|
|
|
|
|
|
By text message | 62 (92.5) | 3 (4.5) | 2 (3.0) |
|
|
By email | 53 (79.1) | 9 (13.4) | 5 (7.5) |
|
|
By applications | 49 (73.1) | 9 (13.4) | 9 (13.4) |
| Reminders for medication |
|
|
|
|
|
|
By text message | 45 (67.1) | 16 (23.9) | 6 (9.0) |
|
|
By email | 38 (56.7) | 22 (32.8) | 7 (10.4) |
|
|
By applications | 42 (62.7) | 15 (22.4) | 10 (14.9) |
| Information on medications and side effects | 64 (95.5) | 1 (1.5) | 2 (3.0) | |
| Information/support related to education, career, and employment | 62 (92.5) | 3 (4.5) | 2 (3.0) | |
| Tools to enable decision making regarding treatment and recovery | 62 (92.5) | 3 (4.5) | 2 (3.0) | |
| Information on mental health, psychosis, and recovery | 61 (91.0) | 3 (4.5) | 3 (4.5) | |
| Information on physical health | 61 (91.0) | 4 (6.0) | 2 (3.0) | |
| Contact with treatment team | 57 (85.1) | 6 (9.0) | 4 (6.0) | |
| Appointment scheduling | 56 (83.6) | 7 (10.4) | 4 (6.0) | |
| Information on program events | 56 (83.6) | 7 (10.4) | 4 (6.0) | |
| Education on coping skills | 56 (83.6) | 7 (10.4) | 4 (6.0) | |
| Online social contact between clients in the program and clients from similar programs | 44 (65.7) | 13 (19.4) | 10 (14.9) | |
| Counseling/therapy services | 35 (52.2) | 18 (26.9) | 14 (20.9) | |