Table 1.

Free-text respondents and comments

Trusts across LCA and LC that provided data	Patients sent the NCPES (n)	Respondents completing NCPES (n)	Respondents providing free-text comments (n)	NCPES respondents providing free-text comments (%)	Free-text comments about cancer care—positive and for improvement (n)	Free-text respondents saying questionnaire unsuitable (n)	Free-text respondents saying questionnaire unsuitable (%)
1	61	41	27	65.9	70	7	25.9
2	106	43	29	67.4	69	3	10.3
3	1655	744	491	66.0	1167	15	3.1
4	66	44	36	81.8	103	6	16.7
5	763	390	254	65.1	605	33	13.0
6	907	474	311	65.6	689	27	8.7
7	244	128	76	59.4	154	5	6.6
8	1139	616	424	68.8	976	30	7.1
9	145	65	60	92.3	115	2	3.3
10	1555	873	589	67.5	1100	58	9.8
11	3144	1815	1244	68.5	3165	101	8.1
12	353	198	123	62.1	198	22	17.9
13	161	85	57	67.1	167	4	7.0
14	294	149	104	70.0	279	11	10.6
15	486	244	154	63.1	376	11	7.1
16	258	155	112	72.3	347	9	8.0
17	1003	563	125	22.2	296	11	8.8
18	1784	867	616	71.0	1413	61	9.9
19	495	267	156	58.4	435	16	10.3
20	146	71	49	69.0	139	12	24.5
21	1474	705	440	62.4	961	51	11.6
22	246	148	102	68.9	221	14	13.7
23	199	99	64	64.6	235	7	10.9
24	494	289	208	72.0	496	19	9.1
25	685	363	256	70.5	602	17	6.6
26	1184	626	390	62.3	963	24	6.2
27	98	41	29	70.7	62	1	3.4
Total	19 145	10 103	6526		15 403	577

LCA, London Cancer Alliance; NCPES, National Cancer Patient Experience Survey.