Table 3.

Applicability and missing values by CARE Measure items

CARE Measure item	Not Applicable responses (%)	Missing values (%)
item 1 Making you feel at ease	5 (0.6)	11 (1.4)
item 2 Letting you tell your story	42 (5.4)	11 (1.4)
item 3 Really listening	16 (2.1)	12 (1.6)
item 4 Being interested in you as a whole person	14 (1.8)	13 (1.7)
item 5 Fully understand your concerns	41 (5.3)	13 (1.7)
item 6 Showing care and compassion	15 (1.9)	12 (1.6)
item 7 Being positive	22 (2.8)	15 (1.9)
item 8 Explain things clearly	26 (3.4)	11 (1.4)
item 9 Helping you to take control	112 (14.5)	12 (1.6)
item 10 Making a plan of action with you	151 (19.5)	14 (1.8)
Total	444 (5.7)	124 (1.6)