Table 3.
Results of the multivariate logistic regression of satisfaction with health care services (n = 43 143 users of health services: 2004 to 2012 survey respondents)
| % in population | % satisfied with health services | Crude OR (95% CI) | Adjusted OR (95% CI) | |
|---|---|---|---|---|
|
Satisfaction with own health: | ||||
| Very satisfied/Satisfied |
59.06 |
70.03 |
1 |
1 |
| Medium |
20.68 |
59.67 |
0.63 (0.60–0.67)† |
0.56 (0.53–0.59)† |
| Not satisfied |
16.97 |
57.71 |
0.58 (0.55–0.62)† |
0.48 (0.45–0.51)† |
| Not at all satisfied |
3.29 |
50.70 |
0.44 (0.40–0.49)† |
0.35 (0.31–0.39)† |
|
Age: | ||||
| 18–34 |
32.99 |
58.92 |
0.83 (0.79–0.88)† |
0.83 (0.79–0.88)† |
| 35–49 |
30.55 |
63.23 |
1 |
1 |
| 50–64 |
22.81 |
69.64 |
1.33 (1.26–1.41)† |
1.28 (1.20–1.37)† |
| 65+ |
13.65 |
77.09 |
1.96 (1.82–2.10)† |
1.86 (1.72–2.02)† |
|
Gender: | ||||
| Male |
38.87 |
64.31 |
1 |
1 |
| Female |
61.13 |
65.70 |
1.06 (1.02–1.11)† |
1.14 (1.08–1.20)† |
|
Urban/Rural: | ||||
| Urban |
72.24 |
63.07 |
1 |
1 |
| Rural |
27.76 |
70.61 |
1.41 (1.34–1.47)† |
1.19 (1.13–1.26)† |
|
Education: | ||||
| Illiterate |
12.67 |
70.94 |
1 |
1 |
| Primary education |
51.40 |
69.39 |
0.93 (0.87–0.99)* |
0.79 (0.73–0.85)† |
| Secondary education |
27.38 |
59.18 |
0.59 (0.55–0.64)† |
0.52 (0.47–0.57)† |
| University education |
8.55 |
50.31 |
0.41 (0.38–0.45)† |
0.44 (0.39–0.50)† |
|
Use of services: | ||||
| Other |
19.97 |
51.20 |
1 |
1 |
| Public primary |
15.08 |
72.24 |
2.48 (2.32–2.66)† |
1.26 (1.01–1.58)* |
| Public secondary |
51.23 |
68.53 |
2.08 (1.97–2.18)† |
1.15 (0.92–1.43) |
| Private care |
13.73 |
65.13 |
1.78 (1.66–1.91)† |
1.16 (0.93–1.46) |
|
Household income: | ||||
| Lowest bracket |
18.26 |
68.58 |
1 |
1 |
| Lower middle bracket |
24.34 |
68.90 |
1.02 (0.95–1.08) |
0.93 (0.86–0.99)* |
| Middle bracket |
21.30 |
66.06 |
0.89 (0.84–0.95)† |
0.87 (0.81–0.94)† |
| Higher middle bracket |
19.98 |
62.44 |
0.76 (0.71–0.81)† |
0.88 (0.82–0.95)* |
| Highest bracket |
16.12 |
57.83 |
0.63 (0.59–0.67)† |
0.90 (0.82–0.98)* |
|
Satisfaction with other services: | ||||
| Unsatisfied |
49.25 |
47.94 |
1 |
1 |
| Satisfied |
50.75 |
81.88 |
4.91 (4.70–5.13)† |
4.43 (4.23–4.64)† |
|
Year: | ||||
| 2004 |
9.17 |
46.66 |
1 |
1 |
| 2005 |
9.85 |
54.82 |
1.39 (1.27–1.51)† |
1.74 (1.58–1.91)† |
| 2006 |
9.63 |
52.00 |
1.24 (1.13–1.35)† |
1.25 (0.99–1.58) |
| 2007 |
9.64 |
66.88 |
2.31 (2.11–2.52)† |
2.24 (1.77–2.84)† |
| 2008 |
10.42 |
63.65 |
2.00 (1.83–2.18)† |
2.05 (1.62–2.60)† |
| 2009 |
12.51 |
66.59 |
2.28 (2.09–2.48)† |
1.98 (1.56–2.50)† |
| 2010 |
11.91 |
73.51 |
3.17 (2.90–3.46)† |
2.83 (2.23–3.59)† |
| 2011 |
12.67 |
75.86 |
3.59 (3.29–3.92)† |
3.58 (2.82–4.55)† |
| 2012 | 14.20 | 75.35 | 3.49 (3.21–3.81)† | 2.56 (2.01–3.24)† |
OR – odds ratio, CI – confidence interval
*Significant at P < 0.05.
†Significant at P < 0.001.