Table 2.

Measures Derived From the Nurse and Patient Surveys, by Country (Estimated Using Hospital-Level Data).

Country	Nurse survey							Patient survey
	Mean Patient-to-nurse ratio	Mean nurse work environment score	% Nurses with bachelor’s degree	% Nurses often performing tasks below skill level	% Nurses working beyond contracted hours	Mean number of clinical care activities left undone	Mean number of planning/communication activities left undone	% Patients rating the hospital 9 or 10	% Patients definitely recommending the hospital
Belgium	10.88 (6.17–16.24)	2.58 (2.30–3.11)	53 (26–86)	60.71 (35.90–84.09)	37.70 (0–80.56)	1.79 (.66–3.32)	1.99 (.36–2.94)	46.50 (24.56–82.76)	58.31 (19.23–80.77)
Finland	8.33 (5.26–15.64)	2.66 (2.43–3.05)	53 (29–77)	21.43 (6.82–45.45)	17.89 (3.03–37.50)	1.31 (.15–2.92)	1.43 (.60–2.73)	58.70 (25.81–77.23)	65.22 (35.71–8.00)
Germany	12.95 (7.46–16.26)	2.67 (2.45–2.91)	0	60.47 (40.00–75.00)	34.35 (25.00–51.72)	1.76 (0.83–2.38)	2.55 (1.83–3.48)	47.42 (23.53–71.43)	65.23 (17.65–85.71)
Greece	10.13 (6.27–15.84)	2.35 (1.87–2.74)	26 (0–100)	27.39 (0–55.56)	30.52 (0–72.73)	3.20 (1.27–4.29)	2.20 (0.75–3.10)	41.96 (15.00–76.47)	56.64 (20.97–84.62)
Ireland	6.41 (5.35–7.34)	2.66 (2.28–3.14)	70 (46–85)	51.08 (41.86–68.18)	47.06 (28.07–57.89)	1.42 (1.00–2.15)	2.27 (1.50–3.13)	60.18 (36.00–80.00)	74.10 (60.00–96.67)
Poland	10.50 (7.16–14.89)	2.44 (2.13–2.83)	22 (5–45)	43.86 (21.50–65.06)	11.78 (2.35–23.68)	1.29 (0.62–1.95)	2.09 (1.22–2.93)	54.17 (33.57–76.32)	56.61 (34.43–69.75)
Spain	12.60 (9.50–15.51)	2.40 (2.06–2.67)	100	16.89 (4.76–28.76)	18.21 (4.92–42.86)	1.39 (0.83–1.92)	2.08 (1.51–2.73)	34.87 (0–68.18)	54.11 (18.52–83.33)
Switzerland	7.85 (4.64–12.63)	2.93 (2.41–3.34)	11 (0–40)	54.05 (32.61–94.12)	40.78 (17.86–72.73)	1.02 (0.45–1.88)	1.58 (0.67–2.35)	61.20 (36.11–100)	76.94 (40.00–100)

Note. The numbers in parentheses indicate the range in the means and percentages across the hospitals in each country.