Table 4.
Patients recommending the hospital (patient-level outcome)
|
Patients rating the hospital (patient-level outcome)
|
|||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Clinical care left undone (hospital-level mediator) |
Planning/communication left undone (hospital-level outcome) |
Patient experience (patient-level outcome) |
Clinical care left undone (hospital-level mediator) |
Planning/communication left undone (hospital-level outcome) |
Patient experience (patient-level outcome) |
|||||||
Est. | 95% CI | Est. | 95% CI | Est. | 95% CI | Est. | 95% CI | Est. | 95% CI | Est. | 95% CI | |
Organization of nursing care (hospital-level main covariates) | ||||||||||||
Nursing work environment | −1.740* | [−2.127, −1.369] | −0.904* | [−1.164, −0.667] | 0.246* | [0.152, 0.341] | −1.736* | [−2.109, −1.389] | −0.890* | [−1.142, −0.636] | 0.151 | [−0.126, 0.318] |
Patient-to-nurse ratio | 0.037* | [0.006, 0.073] | 0.051* | [0.030, 0.075] | −0.027* | [−0.055, −0.002] | 0.037* | [0.003, 0.071] | 0.051* | [0.027, 0.076] | −0.033* | [−0.055, −0.010] |
Nonnursing tasks | — | — | 0.402* | [0.002, 0.734] | — | — | — | — | 0.387* | [0.042, 0.725] | — | — |
Years of experience | −0.031* | [−0.057, −0.008] | — | — | — | — | −0.031* | [−0.057, −0.006] | — | — | — | — |
Overtime | 1.165* | [0.613, 1.694] | 0.579* | [0.175, 0.948] | — | — | 1.169* | [0.614, 1.687] | 0.561* | [0.166, 0.953] | — | — |
Care left undone (hospital-level mediator) | ||||||||||||
Clinical care left undone | −0.163* | [−0.269, −0.070] | −0.168* | [−0.257, −0.088] | ||||||||
Indirect effects | ||||||||||||
Work environment on patient experience, through clinical care left undone | 0.280* | [0.112, 0.509] | 0.289* | [0.147, 0.470] | ||||||||
Staffing on patient experience, through clinical care left undone | −0.006* | [−0.014, −0.001] | −0.006* | [−0.014, 0.000] |
Note. Est. = estimate; CI = credibility interval;
indicates statistical significance.