Table 8.
Number and percent of the selected actions during the interaction and accompanying the serving of a drink.
| Response | No serving | Serving | ||
|---|---|---|---|---|
| Number | Percent | Number | Percent | |
| Say something | 290 | 52% | 121 | 70% |
| Greeting | 48 | 17% | 0 | 0% |
| Prompt to order | 118 | 41% | 0 | 0% |
| Prompt to repeat | 123 | 42% | 0 | 0% |
| Confirming serving | 17 | 6% | 116 | 96% |
| Looking at something | 395 | 71% | 161 | 94% |
| At customer | 390 | 99% | 156 | 97% |
| At bottles | 4 | 1% | 4 | 2% |
| At hands | 1 | 0% | 1 | 1% |
| Make head gesture | 59 | 11% | 77 | 45% |
| Nodding | 49 | 83% | 77 | 100% |
| Shaking | 10 | 17% | 0 | 0% |
| Make facial expression | 209 | 38% | 121 | 70% |
| Happy | 199 | 95% | 119 | 98% |
| Sad | 10 | 5% | 2 | 2% |
| Total | 553 | 172 | ||