Table 4.

Implementation of the intervention and organisational context: main differences in the two cases

Dimension	Kampala West	Kampala East
Implementation of the intervention
Training and refresher course	RC principles and mission
	First aid training	CBHFA training Leadership skills
Management practices and leadership style	Transformational leadership	Empowerment leadership Role-playing activities Encourage a learner-centred process
Partnership	With local partners
		Joint training for volunteers with local authority
Organisational context
Characteristics of PM	Male 29 years old PM since 2013 Experience as RC instructor National disaster responders team for URCS	Male 44 years old PM since 2009 Experience in management and healthcare
Core activities	Dissemination First aid and road safety Emergency response to disaster Adolescent reproductive and sexual health Community services Blood donor recruitment Resource mobilisation team
		HIV prevention activitiesActivities related to IGA
Knowledge of RC mission	Knowledge of RC principles and mission
	Few of the board members had seen and read the URCS strategic plan	Board members aware of the URCS strategic plan Well-articulated branch development plan
Governance and policy implementation	Hold the four mandatory statutory board meetings with full board participation	Hold all statutory board meetings with full board participation Implementation of board recommendations
Human resource management	Recent improvement in volunteer management system	Volunteer management systems in form of records of volunteers kept in file
Resources	Still much dependent on HQ support	Less dependent on HQ support RC Netherlands funds for HIV and CBHFA IGA

CBHFA, Community Based Health and First Aid; HQ, Headquarter; IGA, income generation activities; PM, programme manager; RC, Red Cross; URCS, Uganda Red Cross Society.