Table 6.

Lessons learned about applying the WISN methodology in Uganda

Focus	Lessons
Stakeholder involvement	• Involve key stakeholders early in process
	• Include stakeholders who will use WISN results (for example, district and hospital managers, policymakers)
Leadership and technical team	• Ensure presence of national steering committee appropriately housed and led by a high-level policymaker
	• Establish multiskilled technical team comprising human resource managers, health professionals, health information officers, information technology experts and WISN experts
Data sources and reporting systems	• Understand reporting system
	• Ascertain availability, definitions and location of workload and human resource data
	• Target correct data sources and use data appropriately in WISN calculations
	• Improve timeliness and quality of human resources information system reporting, including training data managers
	• Establish interoperability of WISN software with existing workload reporting systems
WISN expertise	• Ensure training on correct use of the WISN tool
	• Allow adequate time for WISN application
	• Ensure clear understanding of each staff category to define appropriate activity standards