Table 2.

Case study participant types

Participant type	Site A	Site B	Site C	Site D	Total
Registered community nursesa	15	13	12	18	58
Other frontline staffb	4	4	3	5	16
Clinical leads and service managers	2	0	6	2	10
Other managers	6	6	7	2	21
Patients	9	6	12	13	40
Carers	1	1	4	6	12
Total	37	30	44	46	157

^aIncluded community matrons, specialist nurses, case managers, district nurses

^bIncluded GPs, clinical support workers, telehealth installers, call handlers, administrators, technical staff