Physician:
Elicits patient’s questions and answers them: “What questions do you have before we begin?”
Asks open-ended questions: “How do you feel about your weight?”
Asks patient’s opinion: “We’ve discussed some options to manage your weight, what seems doable to you?”
Checks patient’s understanding: “What do you feel are the most important things we’ve talked about today?”
Gives statements of empathy and legitimization: “You struggle to lose weight, but you keep trying because it’s important for you to stay healthy.”
Gives patient time to respond
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Physician:
Asks medical questions before eliciting patient’s questions
Asks yes/no (closed) questions
Gives unsolicited biomedical and behavioral advice
Assumes head nodding indicates understanding
Gives directive statements (you should…)
Gives instruction with immediacy, not patience
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