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. Author manuscript; available in PMC: 2016 Dec 1.
Published in final edited form as: Am J Med Sci. 2015 Dec;350(6):485–497. doi: 10.1097/MAJ.0000000000000530

Table 1.

Differences Between Patient-Centered and Doctor-Centered Communication During Behavioral Weight-Loss Counseling

Patient-Centered Communication Doctor-Centered Communication

Physician:
  • Elicits patient’s questions and answers them: “What questions do you have before we begin?”

  • Asks open-ended questions: “How do you feel about your weight?”

  • Asks patient’s opinion: “We’ve discussed some options to manage your weight, what seems doable to you?”

  • Checks patient’s understanding: “What do you feel are the most important things we’ve talked about today?”

  • Gives statements of empathy and legitimization: “You struggle to lose weight, but you keep trying because it’s important for you to stay healthy.”

  • Gives patient time to respond

Physician:
  • Asks medical questions before eliciting patient’s questions

  • Asks yes/no (closed) questions

  • Gives unsolicited biomedical and behavioral advice

  • Assumes head nodding indicates understanding

  • Gives directive statements (you should…)

  • Gives instruction with immediacy, not patience