Table 1.

Types of intellectual capital (IC) and healthcare examples

Type of IC	Definition	Examples
Human Capital	knowledge, skills and experiences owned and used by individuals	Professional competencies and judgment Specialized skills Context-specific knowledge Leadership and managerial skills Personal dispositions
Structural Capital	institutionalized knowledge and codified experience stored in databases, procedures, and the organizational culture	Vision, mission, values, strategic plan Programs, tools, and information systems Ways of working together Best practices Routines
Relational Capital	knowledge available through networks of relationships internal and external to the organization	Patient/caregiver views and experiences Nature of internal clinical-managerial relations Contracts/agreements and partnerships with other service providers or with government, research institutions, consultants, etc. Brand, image, and reputation in the community