Table 4.

Association between the proportion of non-UK educated nurses in hospital trusts and patient satisfaction

	ORs† (95% CI)
Outcome	Unadjusted	Adjusted‡
Rate care received as very good or excellent	0.91*	0.88***
	(0.83–0.99)	(0.83–0.93)
Did not want to complain about care	0.94	0.93
	(0.84–1.04)	(0.84–1.03)
Always treated with respect and dignity while in the hospital	0.94	0.92***
	(0.87–1.00)	(0.88–0.96)
A member of staff always explained the purpose of medicines	0.93*	0.90***
	(0.86–0.99)	(0.86–0.94)
Nurses always provide easy to understand answers	0.87***	0.86***
	(0.82–0.92)	(0.82–0.90)
Always have confidence and trust in nurses	0.87***	0.87***
	(0.83–0.91)	(0.84–0.91)
There were always enough nurses on duty to care for the patient in the hospital	0.95	0.93*
	(0.88–1.03)	(0.88–0.99)

†ORs refer to the change in the odds of the different outcomes associated with each 10% increase in the proportion of non-UK educated nurses in the hospital trusts. Single, double and triple asterisks denote ORs that are significant at the 0.05, 0.01 and 0.001 levels, respectively.

‡The adjusted model included controls for patient characteristics (gender, age, limiting long-term condition, type of admission (emergency or planned), length of stay, discharge ward) and hospital/trust characteristics (size, technology status, nurse staffing (day nurse) and the practice environment).