Table 2:
Analysis of patient related factor and HCP-PC satisfaction
| Variable | n | Domain | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Exchanging information (EI) | Socio emotional behavior (SB) | Communication style (CS) | Overall | ||||||
| Mean (SD) | P value | Mean (SD) | P value | Mean (SD) | P value | Mean (SD) | P value | ||
| Agea | |||||||||
| Young | 203 | 3.686 (0.616) | 0.372 | 3.752 (0.732) | 0.326 | 3.531 (0.543) | 0.936 | 3.656 (0.577) | 0.795 |
| Old | 74 | 3.757 (0.499) | 3.759 (0.553) | 3.508 (0.469) | 3.677 (0.476) | ||||
| Gendera | |||||||||
| Male | 109 | 3.681 (0.603) | 0.598 | 3.703 (0.700) | 0.326 | 3.494 (0.504) | 0.426 | 3.627 (0.559) | 0.400 |
| Female | 168 | 3.720 (0.577) | 3.786 (0.680) | 3.545 (0.537) | 3.684 (0.547) | ||||
| Incomea | |||||||||
| Low | 198 | 3.772 (0.579) | 0.429 | 3.789(0.694) | 0.176 | 3.559 (0.519) | 0.083 | 0.691 (0.544) | 0.167 |
| High | 79 | 3.660 (0.608) | 3.665(0.672) | 3.439 (0.529) | 3.589 (0.567) | ||||
| Education levela | |||||||||
| Low | 146 | 3.776 (0.525) | 0.033c | 3.848(0.558) | 0.016b | 3.563 (0.444) | 0.199 | 3.730 (0.453) | 0.030b |
| High | 131 | 3.626 (0.642) | 3.648(0.799) | 3.482 (0.599) | 3.586 (0.637) | ||||
| Ethnicitya | |||||||||
| Malays | 191 | 3.743 (0.577) | 0.098 | 3.783 (0.685) | 0.278 | 3.569 (0.519) | 0.036c | 3.700 (0.542) | 0.089 |
| Non Malays | 86 | 3.618 (0.602) | 3.687 (0.695) | 3.427 (0.525) | 3.578 (0.565) | ||||
| Health statusb | |||||||||
| Good | 266 | 68 (9)+ | 0.689 | 65 (9)+ | 0.051c | 60 (9)+ | 0.040c | 194 (25)+ | 0.260 |
| Poor | 11 | 66 (28) | 70 (18) | 65 (11) | 205 (65) | ||||
*Number of item (score range) = Overall= 30 (30–150), EI = 10 (10–50), SB = 16 (16–80), CS = 4 (4–20). aIndependent t tests, bMann Whitney Test, cSignificant P ≤ 0.05. ± Median (IQR).