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. 2015 Sep 1;6(4):338–344. doi: 10.1016/j.shaw.2015.08.003

Table 4.

Logistic regression result between emotional laborers and nonemotional laborers

Emotional laborers
Nonemotional laborers
Job-stressor model
Stressor -reliever model
Stressor-reliever model
B S.E. Exp(B) B S.E. Exp(B) B S.E. Exp(B)
Demographic (control)
 Gender −0.124 0.066 0.884 −0.134* 0.066 0.874 −0.051 0.041 0.950
 Education −0.032 0.037 0.969 −0.037 0.038 0.963 0.057 0.020 1.059
 Health satisfaction −0.220 0.049 0.803 −0.208 0.050 0.812 -0.244 0.027 0.783
Work conditions
 employment status (ref: regular work)
 Irregular work 0.293 0.088 1.341 0.311 0.089 1.364 0.130* 0.051 1.138
 Irregular work *
 Job instability
−0.560* 0.266 0.571 −0.481 0.269 0.618 0.041 0.151 1.041
Service sector (ref: nonservice)
 Production service 0.182 0.126 1.200 0.187 0.127 1.205 0.120* 0.053 1.127
 Distribution service 0.189 0.114 1.208 0.184 0.115 1.202 −0.144* 0.056 0.866
 Personal service −0.025 0.119 0.975 −0.013 0.120 0.987 −0.041 0.054 0.960
 Public service 0.179 0.128 1.196 0.170 0.130 1.186 −0.101 0.071 0.904
Weekly work h 0.010 0.003 1.010 0.008 0.003 1.008 0.012 0.002 1.012
Autonomy
 Work schedule −0.087 0.046 0.917 −0.067 0.047 0.935 −0.047 0.030 0.954
 Rest 0.098 0.031 1.103 0.075* 0.032 1.078 0.078 0.018 1.081
 Work method 0.350 0.064 1.419 0.328 0.065 1.389 −0.016 0.036 0.984
EL properties
 Emotional Involvement 0.421 0.034 1.523 0.419 0.034 1.521 0.761 0.021 2.139
 Work setting (ref: worker-side) 0.219* 0.097 1.244 0.239* 0.098 1.270 −0.025 0.069 0.975
Social support
 Union in workplace 0.237* 0.107 1.268 0.305 0.055 1.357
 Peer support 0.270 0.035 1.311 0.103 0.020 1.108
 Friends at work 0.113 0.069 1.120 0.221 0.041 1.248
Satisfaction reward
 ln(wage) 4.61 0.078 1.585 0.685 0.116 1.984 0.458 0.065 1.581
 wage satisfaction 0.922 0.580 2.514 −0.225 0.334 0.799
 ln(wage)*satisfaction −0.264* 0.116 0.768 −0.045 0.066 0.956
Work-life balance −0.137 0.052 0.872 −0.143 0.030 0.867
Constant −1.445 0.414 0.236 −2.439 0.606 0.087 −2.549 0.343 0.078
N 19,472 30,560
−2 Log likelihood 7,780.460 7,670.287 19,864.422

*p < 0.05.

p < 0.01.

p < 0.001.

EL, emotional labor; Exp, ; S.E.,