Table 4.
Emotional laborers |
Nonemotional laborers |
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---|---|---|---|---|---|---|---|---|---|
Job-stressor model |
Stressor -reliever model |
Stressor-reliever model |
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B | S.E. | Exp(B) | B | S.E. | Exp(B) | B | S.E. | Exp(B) | |
Demographic (control) | |||||||||
Gender | −0.124 | 0.066 | 0.884 | −0.134* | 0.066 | 0.874 | −0.051 | 0.041 | 0.950 |
Education | −0.032 | 0.037 | 0.969 | −0.037 | 0.038 | 0.963 | 0.057† | 0.020 | 1.059 |
Health satisfaction | −0.220‡ | 0.049 | 0.803 | −0.208‡ | 0.050 | 0.812 | -0.244‡ | 0.027 | 0.783 |
Work conditions | |||||||||
employment status (ref: regular work) | |||||||||
Irregular work | 0.293† | 0.088 | 1.341 | 0.311† | 0.089 | 1.364 | 0.130* | 0.051 | 1.138 |
Irregular work * Job instability |
−0.560* | 0.266 | 0.571 | −0.481 | 0.269 | 0.618 | 0.041 | 0.151 | 1.041 |
Service sector (ref: nonservice) | |||||||||
Production service | 0.182 | 0.126 | 1.200 | 0.187 | 0.127 | 1.205 | 0.120* | 0.053 | 1.127 |
Distribution service | 0.189 | 0.114 | 1.208 | 0.184 | 0.115 | 1.202 | −0.144* | 0.056 | 0.866 |
Personal service | −0.025 | 0.119 | 0.975 | −0.013 | 0.120 | 0.987 | −0.041 | 0.054 | 0.960 |
Public service | 0.179 | 0.128 | 1.196 | 0.170 | 0.130 | 1.186 | −0.101 | 0.071 | 0.904 |
Weekly work h | 0.010‡ | 0.003 | 1.010 | 0.008† | 0.003 | 1.008 | 0.012‡ | 0.002 | 1.012 |
Autonomy | |||||||||
Work schedule | −0.087 | 0.046 | 0.917 | −0.067 | 0.047 | 0.935 | −0.047 | 0.030 | 0.954 |
Rest | 0.098† | 0.031 | 1.103 | 0.075* | 0.032 | 1.078 | 0.078‡ | 0.018 | 1.081 |
Work method | 0.350‡ | 0.064 | 1.419 | 0.328‡ | 0.065 | 1.389 | −0.016 | 0.036 | 0.984 |
EL properties | |||||||||
Emotional Involvement | 0.421‡ | 0.034 | 1.523 | 0.419‡ | 0.034 | 1.521 | 0.761‡ | 0.021 | 2.139 |
Work setting (ref: worker-side) | 0.219* | 0.097 | 1.244 | 0.239* | 0.098 | 1.270 | −0.025 | 0.069 | 0.975 |
Social support | |||||||||
Union in workplace | 0.237* | 0.107 | 1.268 | 0.305‡ | 0.055 | 1.357 | |||
Peer support | 0.270‡ | 0.035 | 1.311 | 0.103‡ | 0.020 | 1.108 | |||
Friends at work | 0.113 | 0.069 | 1.120 | 0.221‡ | 0.041 | 1.248 | |||
Satisfaction reward | |||||||||
ln(wage) | 4.61‡ | 0.078 | 1.585 | 0.685‡ | 0.116 | 1.984 | 0.458‡ | 0.065 | 1.581 |
wage satisfaction | 0.922 | 0.580 | 2.514 | −0.225 | 0.334 | 0.799 | |||
ln(wage)*satisfaction | −0.264* | 0.116 | 0.768 | −0.045 | 0.066 | 0.956 | |||
Work-life balance | −0.137† | 0.052 | 0.872 | −0.143‡ | 0.030 | 0.867 | |||
Constant | −1.445‡ | 0.414 | 0.236 | −2.439‡ | 0.606 | 0.087 | −2.549‡ | 0.343 | 0.078 |
N | 19,472 | 30,560 | |||||||
−2 Log likelihood | 7,780.460‡ | 7,670.287‡ | 19,864.422‡ |
*p < 0.05.
†p < 0.01.
‡p < 0.001.
EL, emotional labor; Exp, ; S.E.,