Table 2. Components of the Patient-centered Care (PCC) Index: Patient-level Basic Descriptive Statistics (n = 1858).
Components | Mean | SD |
---|---|---|
Access to providers | 79.9 | 25.7 |
Courtesy | 90.8 | 19.2 |
Information about illness and care | 69.3 | 32.7 |
Coordination of care | 79.9 | 24.1 |
Attention to patient preferences | 74.7 | 29.4 |
Emotional support | 66.4 | 35.6 |
Family involvement | 72.5 | 35.1 |
Physical comfort | 85.9 | 24.4 |
Preparation for transition to outpatient | 64.6 | 38.5 |
Total score | 76.52 | 22.64 |