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. Author manuscript; available in PMC: 2015 Dec 17.
Published in final edited form as: Med Care. 2014 Jul;52(7):619–625. doi: 10.1097/MLR.0000000000000144

Table 3. Raw and Adjusted Picker Patient-Centered Care (PCC) Summary Scores Stratified by Selected Hospital Characteristics.

PCC Means, Adjusted for

Hospital Characteristic (No. Hospitals = 120) No. Patients (n = 1858) Raw PCC Means* Model 1: Sociodemographic Characteristics Only Model 2: Clinical Factors Only Model 3: Admission Process Only§ Model 4: All Covariates
Size
 Large (76) 1520 76.34 76.27 76.33 76.35 76.28
 Small (44) 338 77.34 77.63 77.37 77.29 77.58
 Difference L–S −1.00 −1.36 −1.04 −0.94 −1.30
P for difference 0.4926 0.2971 0.4460 0.4879 0.3195
Urban
 Yes (100) 1762 76.40 76.40 76.40 76.40 76.41
 No (20) 96 78.73 78.63 78.71 78.69 78.60
 Difference Y–N −2.33 −2.23 −2.31 −2.29 −2.19
P for difference 0.3253 0.3392 0.3252 0.3349 0.3525
Teaching
 Yes (67) 1356 76.08 76.16 76.04 76.08 76.09
 No (53) 502 77.71 77.50 77.86 77.73 77.68
 Difference Y–N −1.63 −1.34 −1.82 −1.65 −1.59
P for difference 0.1665 0.1952 0.1181 0.1594 0.1554
Complexity
 1A High (34) 981 76.05 75.86 76.09 76.02 75.87
 1B (16) 278 76.74 77.37 76.85 76.85 77.41
 1C (16) 264 74.78 75.20 74.62 74.82 75.12
 2 (31) 203 80.72 79.83 80.64 80.79 79.83
 3 Low (23) 132 76.57 77.19 76.64 76.49 77.14
 Difference: (1A, 1B, lC)–(2, 3) −3.13 −2.73 −3.11 −3.14 -2.73
P for difference 0.0218 0.0374 0.0228 0.0213 0.0384
*

Higher scores on the Picker PCC summary scale indicate more favorable perceptions of care.

Model 1 includes age at admission, education (3 category ordinal variable), minority racial background (y/n), and general health status (5-point ordinal variable).

Model 2 includes history of cancer (y/n), history of CHF (y/n), history of dementia (y/n), highest serum creatinine level, heart rate at admission, systolic blood pressure at admission, pain symptom count (1–3; chest pain, chest pressure, radiating pain).

§

Model 3 consisted of 1 variable: was subject already an inpatient when AMI occurred (y/n).

Model 4 includes all covariates from models 1–3.