Table 1.
Focus | Methods/Tools | Evaluation Plan | Meetings |
---|---|---|---|
Pre-Implementation period May - July 2013 |
Hospitals: Establish collaborative partnerships among hospitals serving Southeast Michigan beneficiaries Hospital-to-Home “SY7” Toolkit |
Gap analysis | Kickoff Meetings 2 Conferences Calls/Webinars |
Planning Team Activity Pre-Implementation Data Submission CH Selection of “See You in 7” Process Measures |
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Test- Intervention period Aug - Jan 2013 |
SY7 Toolkit process goals: Identify HF patients prior to discharge: |
Proportion of HF patients identified prior to discharge | 2 Quarterly Meetings 4 Conferences Calls/Webinars |
Schedule and document a follow-up visit with cardiologist or PCP that takes place within 7 days of discharge. | Proportion of discharges with scheduled 7-day follow-up visit with Cardiologist or PCP | ||
Provide all patients with documentation of the scheduled follow-up appt. | Proportion of patients with documentation of 7-day follow-up appointments | ||
Identify and address barriers to keeping appointment. | Follow-up phone calls or risk assessments conducted to identify barriers | ||
Ensure all HF patients arrive at scheduled appointment within 7 days of discharge | Proportion of patients who had 7-day follow-up appointments scheduled Proportion of patients who kept scheduled 7-day follow-up appointments. |
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Make discharge summary available to follow-up health care providers for all HF patients. | Proportion of discharge summaries transferred to PCP within 24 hours of discharge. | ||
Planning Team Activity Collaborative hospitals shared best practices. Quarterly Progress Reports |
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Evaluation period Feb – April 2013 |
Data and Information - Medicare fee-for-service claims data, aggregate and hospital level descriptive readmission and 7-day follow-up reports Policy - Hospital Compare Reporting, Hospital-wide Lessons learned shared among CH Quarterly Progress Report Post-Implementation Data Submission |
Continued assessment and improvement based on rates of 7-day follow-up. | 2 Conferences Calls/Webinars 1 Quarterly Meeting |
Abbreviations: CH, collaborating hospitals; HF, heart failure; PCP, primary care provider