Table 3.

Most Common Terms, Use, and Fit With Quality of Care Literature by Type.

Term	Use	By Typea
Care (10 uses)	1. Takes an interest in (5 uses)	1–2. Interpersonal
	2. Genuineness (5 uses)
Informative (10)	1. Teaches self-love (1)2. Provider gives information (5)	1. Interpersonal2–6. Interpersonal/technical
	3. Keeps body “in tune” (1)
	4. Exchange of ideas (1)
	5. Giving providers information (1)
	6. Taking information (1)
Demeanor (10)	1. Personable (1)	1–6. Interpersonal
	2. Friendly (2)
	3. Kind (2)
	4. Nice (2)
	5. Pleasant (2)
	6. Warm (1)
Thorough (8)	1. Goes over/checks everything (8)	1. Technical
Comfort (8)	1. Of feeling (4)	1. Interpersonal
	2. Clinical space (4)	2. Interpersonal/environmental
Respectful (8)	1. Being/doing (4)	1. Interpersonal
	2. Maintains confidentiality/privacy (4)	2. Interpersonal/technical
Comprehensive (7)	1. All needs (3)	1. Technical
	2. Including “soul/mind” (2)	2. Interpersonal/technical
	3. All services (2)	3. Organizational
Listens (7)	1. Doing (5)	1–3. Interpersonal
	2. Genuineness (1)
	3. Leads to talking (1)
Responsive (7)	1. Changes TV when I ask (1)	1. Interpersonal/environmental
	2. Takes seriously (2)	2. Interpersonal
	3. Medical needs (2)	3. Technical
	4. Medical and other needs (1)	4. Interpersonal/technical
	5. Comes to me (1)	5. Interpersonal
Compassion (6)	1. Being/doing (6)	Interpersonal
Beyond Scope (6)	1. More than doctor role (2)	1–2. Interpersonal
	2. More than job; what they want to do (4)
Knows me (6)	1. Respects my decisions (1)	1. Interpersonal/technical
	2. My name (1)	2. Technical
	3. “Real self” (1)	3. Interpersonal
	4. Entirely (2)	4–5. Interpersonal/technical
	5. Finds out about me (1)
Attuned (6)	1. Reads/senses me (3)	1. Interpersonal; Interpersonal/technical
	2. Doesn’t forget (1)	2. Interpersonal/technical
	3. Pays attention (2)	3. Interpersonal; Interpersonal/technical

^aAs defined in the introduction, grouped types are interpersonal, organizational, environmental, structural and technical.