Multidimensional
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Content based
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Influential user [23] |
69 activity, network, and content features including influential responding replies |
Machine learning classifier (relying initially on expert judgement to identify exemplars) |
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Leader [22] |
68 activity, network and content features |
Machine learning classifier (relying initially on expert judgement to identify exemplars) |
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Opinion leader [16] |
Word vectors, degree |
Latent semantic analysis and high degree |
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Information providers [29] |
Social support type |
High information support |
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Community builders [29] |
Social support type |
High companionship support |
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Emotional support providers [29] |
Social support type |
High emotional support |
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Information seekers [29] |
Social support type |
High information support seeking |
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Emotional support seekers [29] |
Social support type |
High emotional support seeking |
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Information enthusiasts [29] |
Social support type |
High information support seeking, high information support |
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All-around contributors [29] |
Social support type |
No particular metric stands out |
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Balanced source user [20] |
Source of information |
Cited information from a range of sources |
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Social media fan [20] |
Source of information |
High social media |
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Organization follower [20] |
Source of information |
High organizations |
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Homepage promoter [20] |
Source of information |
High static informational websites |
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Seeker of health care [20] |
Source of information |
High health practitioners |
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User of uncommon sources [20] |
Source of information |
High uncommon sources |
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Sophisticated contributor [20] |
Word count, source of information |
High word count, high academic references |
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Network based
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Key player [15] |
Degree (nonredundant) |
Key Player 1.4 software |
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Hub [14,17,28] |
Out-degree, in-degree |
Hyperlink-induced topic search algorithm |
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Authority [14,17,28] |
Out-degree, in-degree |
Hyperlink-induced topic search algorithm |
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Facilitator [17,28] |
Out-degree, in-degree |
Hyperlink-induced topic search algorithm |
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Trusted user [14] |
Out-degree, in-degree |
PageRank algorithm |
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Help-seeker [14] |
Out-degree, in-degree |
Low in-degree, high out-degree (within the scope of the edge between 2 users) |
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Star [27] |
Out-degree, in-degree |
Top ranked individual (outlier) |
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Prime givers [14,27] |
Out-degree, in-degree |
Very high out-degree, high in-degree |
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Serious members [27] |
Out-degree, in-degree |
Moderate out-degree, moderate in-degree |
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Moderate users [27] |
Out-degree, in-degree |
Low out-degree, low in-degree |
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Takers [27] |
Out-degree, in-degree |
No out-degree, low in-degree |
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Activity based
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Caretaker [19] |
Time logged in, episodes, reading, posting, thread initiation |
High time logged in, low episodes, high reading, low posting, low thread initiation |
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Here for you [19] |
Thread initiation, posting, forum |
Low thread initiation, high posting in support forum |
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Butterfly [19] |
Time logged in, episodes, posting, forum |
High time logged in, high episodes, high posting in support forum |
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Crisis-oriented individual [19] |
Posting, forum |
High posting in support forum |
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Discussant [19,20] |
Thread initiation, posting, forum |
High thread initiation, high posting in discussion forum |
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Average user [20] |
Thread initiation, posting, forum, topic, days active, word count, source of information |
No particular metric stands out |
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Highly active relational poster [20] |
Posts per day, thread participation, thread initiation |
High posts per day, high thread participation, low thread initiation |
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Topic-focused responder [20] |
Thread initiation, posting, topic, days active |
Low thread initiation, low posts per day, high fraction of topic-related posts, low days active |
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Topic-spammer [20] |
Posting, days active, word count, topic, source of information |
Low days active, high posting, low word count, high fraction of topic-related posts, low references |
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Long-term high-activity users [25] |
Days active, posting |
High days active, high posting |
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Short-term high-activity users [25] |
Days active, posting |
Low days active, high posting |
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Short-term low-activity users [25] |
Days active, posting |
Low days active, low posting |
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Long-term low-activity users [25] |
Days active, posting |
High days active, low posting |
Unidimensional
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Activity based
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High-engaged user |
Posting |
>2 posts [12]; top 1% of users [2,3]; top 10 users [24]; >180 posts [18]; top 100 users [21] |
Reading |
>5 posts [12] |
Time logged in |
Top 33.3% of users [13] |
Thread initiation |
Top 100 users [21] |
Thread participation |
Top 100 users [21] |
Network based |
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Friendship |
Mutual friend nomination between 2 users and >4 interactions between them [15] |
In-degree |
Top 10 users [24]; high in-degree [26] |
Out-degree |
Top 10 users [24]; high out-degree [26] |
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Moderate-engaged user |
Posting |
2-10 percentile (9%) of users [2,3] |
Time logged in |
Middle 33.3% of users [13] |
Network based |
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Friendship |
Friend nomination of another user and >0 interactions with them [15] |
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Low-engaged user |
Posting |
1-2 post [12,18]; bottom 90% of users [2,3] |
Reading |
1-5 posts [12] |
Time logged in |
Bottom 33.3% of registered users [13] |
Network based |
Friendship |
Any interactions with another user [15] |