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. Author manuscript; available in PMC: 2016 Jan 12.
Published in final edited form as: Hum Factors. 2014 Sep 5;57(3):491–506. doi: 10.1177/0018720814549238

TABLE 8.

Usability Questionnaire

Questionnaire Item n (%)
A patient portal would be useful for me
 Agree 47 (87%)
 Somewhat agree 7 (13%)
A patient portal would help me to be healthier
 Agree 32 (59%)
 Somewhat agree 20 (37%)
A patient portal would make it easier for me to get information about my health
 Agree 49 (91%)
 Somewhat agree 5 (9%)
I would trust information I found on a patient portal
 Agree 38 (70%)
 Somewhat agree 13 (24%)
Reasons for using a patient portal (N_= 51)
 To make appointments 46 (90%)
 To get information about my health problems 46 (90%)
 To review my lab/test results 45 (88%)
 To manage my medication 44 (86%)
 To learn about preventive health screenings 44 (86%)
 To communicate with my doctors 42 (82%)
Reasons for not using a patient portal (N = 1)
 I have concerns about privacy 1 (100%)