Fig. 2.

Detected heuristics net when mining the event logs of all users. The discovered process model has a spaghetti-like structure with a lot of connections between many different activities; i.e., a single well-ordered workflow is difficult to discern. Note that the visualized heuristics net contains integer values describing how often a certain command/activity has been performed along with how often a path between two activities has been travelled and decimal values describing how strong a connection between two activities is (value between 0 and 1)