Table 1.

Overview of quantitative-descriptive analysis* results

These patients	More often described these impacts	Than these patients
With experience (at study end)	Seeing/reporting more benefits Less concerns	Without experience (at baseline)
Read ≥7 notes	More reassurance/confirmation Feeling that the doctor understands the patient better Decreased confusion Better trust in the doctor Patient–doctor relationship strengthened Increased experience of transparency (as a quality indicator) Fewer safety/privacy concerns Better keeping track of health information Feeling more engaged Feeling more motivated about their health Feeling more in control	Read 0–2 notes
Women	Better refreshment of memory (of visits)	Men
With Mental Health problems	Better communication with doctors Experiencing higher coordination of care More self-management and self-coordination Feeling less challenged/distracted during visits	Without Mental health problems
Fair/poor health	Experiencing higher coordination of care More self-care	Good to Excellent Health
Non-white	Increased confidence, feeling secure/well-cared for More clarity of health information, adherence/compliance Feeling more motivated about their health Feeling actively encouraged	White

Summary of key findings from free-text answers/survey data (FTA).

*Quantitative analysis was performed with support of Atlas.ti software (V.7)—see Methods section.