WARM UP QUESTIONS: |
Tell me what it is like to work as an EMT in [city name]. |
INCIDENT SPECIFIC QUESTIONS: |
Tell me about the assault you experienced while on a medical run? |
Tell me about the factors that led up to your injury? |
Patient contributions to the event? |
Your contributions to the event? |
Fire Department contributions/resources you need from the department? |
PSYCHOLOGICAL QUESTIONS: |
Tell me about the emotions you experienced during the incident. |
How comfortable did you feel reporting your experience after being assaulted? |
Can you tell me about the process/system in place to report incidents such as the one you experienced? Was there a follow up to ensure medical treatment or counseling had been provided after the incident? |
After experiencing this episode of violence, please describe how it has impacted you: personally (relationships with others)? Professionally (at work)? |
GENERAL ASSAULT QUESTIONS: |
How do you feel about the idea of being assaulted as “a part of the job”? |
Have you ever witnessed another colleague being assaulted on a medical run or heard them discuss being assaulted while working? |
POLICY QUESTIONS: |
Are you aware of a written workplace violence policies or procedures? |
If yes, as best as you can, please explain what the policy entails? |
If no, what type of policy would you recommend to have a safer work environment? |
What are your thoughts about the Employee Assistance Programs (EAP)? |
Offered by the City? |
Offered by the Union? |
LEADERSHIP QUESTIONS: |
How do you feel about the quality of the job leadership is doing to address this issue? |
Can you tell me about the kind of training you received regarding assaults and/or how to protect yourself during a high risk encounter? |
How comfortable do you feel making suggestions to management about corrective actions that should be taken once an assault has occurred? |
PREVENTION QUESTIONS: |
What are your ideas about how assaults can be prevented? |
What are your thoughts about the following prevention suggestions? |
Would having known violent calls flagged in the system be helpful? |
Would physical barrier (i.e. barricade tape?) assist in keeping EMTs safe? |
Would simulation training or other training classes increase skills to keep EMTs safer? |
How do you feel about male–female partners on medical runs as a prevention strategy? |
CLOSING QUESTION: |
Those are all of the questions we have for you today, is there anything else you would like to add before we end? |